Ahhh, the latest headache for the PR profession. When employees and former employees want to vent, they can do it here. A site called Telonu "Tell On You" is featured in the Ragan newsletter. Membership on the site has exploded, climbing 50-100% EACH DAY. Those who post to the site are allowed to do so anonymously. The Public Relations Society of America frowns on anonymous Internet posts for obvious reasons. People can and do lie.
But instead of feeling victimized and defensive, companies who find themselves attacked online should monitor what is being said. The complaints just might give them more truth than they could get from their middle management and fearful-of-layoff employees.
By the way, a lovely example from the site (look out for the language), by an anonymous manager...or maybe an employee with a flair for writing : )
"I am Sonny McCutcheon and I just want to state a few words. My first priority is my bonuses and severance package. My second priority is my staff. My third priority is I don't give a damn about my employees..Ya'll can KISS MY ASS!!! I just want to give a few examples of how I treat my employees....When I hold a meeting for employee appreciation I reward them with notepads, logo pens, coffee mugs (all from a temporary agency...PROSTAFF and such), kitchen rugs, ELCOTEQ logo shirts that I've been holding for two years...that doesn't fit me and $20 restaurant gift cards that will pay for your date's dinner(but you're on your own). On Thanksgiving I purchase pre-packaged turkey lunch meat (that I heated up in the micowave) and on Christmas I arranged the potluck Christmas Party :). I am a money making man and I DON'T CARE ABOUT MY EMPLOYEES, all I care about is putting all the money I can IN MY POCKETS. I don't care about my asian hourly employees, your job is to get to the work out and put money in my POCKETS!!! I RUN A SWEAT SHOP HERE!!!!"